FAQs
What types of items can you embroider or screen print on?
We can embroider or screen print on a wide variety of items, including shirts, hats, jackets, bags, and more. If you're not sure if your item can be embroidered or screen printed, feel free to contact us to discuss your options.
What file formats do you accept for logos or designs?
We accept most file formats, including JPEG, PNG, PDF, and AI. We recommend submitting high-resolution files to ensure the best quality of your finished product.
What is the turnaround time for orders?
Our typical turnaround time for most orders is 3-5 business days. However, this can vary depending on the complexity and size of the order. If you need your order sooner, please let us know, and we'll do our best to accommodate your request.
Do you have a minimum order quantity?
No, we do not have a minimum order quantity for embroidery services. However, for screen printing services, we require a minimum order of 12 items.
Can I request specific thread or ink colors for my project?
Yes, we offer a wide range of thread and ink colors, and you can request specific colors for your project. If you're not sure which colors to choose, our team can provide guidance and recommendations based on your needs.
Can you embroider or screen print on items that I provide?
Yes, we can embroider or screen print on items that you provide. However, we are not responsible for any damages that may occur during the embroidery or screen-printing process.
Do you offer rush orders?
Yes, we offer rush orders for an additional fee. Please contact us to discuss your options and pricing.
Can I order a sample before placing a large order?
Yes, we offer sample orders for an additional fee. Please contact us to discuss your options and pricing.