Privacy Policy

At TDECo, we are committed to protecting your privacy and ensuring that any personal information you provide to us is kept secure. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

Collection of Personal Information:

We may collect personal information from you when you place an order, create an account on our website, subscribe to our newsletter, or contact us. This personal information may include your name, address, phone number, email address, and payment information.

Use of Personal Information:

We use your personal information to process your orders, communicate with you about your orders, and provide you with the products and services you have requested. We may also use your personal information to send you promotional materials, such as our newsletter or special offers, but only if you have consented to receive such communications.

Disclosure of Personal Information:

We will not disclose your personal information to any third party, except as necessary to fulfill your order or as required by law. We may share your personal information with our service providers, such as shipping companies or payment processors, to assist us in processing your order.

Protection of Personal Information:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technology to secure any personal information you provide to us. However, we cannot guarantee that your personal information will be completely secure from unauthorized access, use, or disclosure.

Retention of Personal Information:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Any items/jobs produced by TDECo must be picked up within 7 days of completion, unless your project has been shipped out to you.

Disclaimer:

The Dowell Embroidery Company (TDECo) will not accept or count in any items without a company order to receive the goods into. TDECo is not responsible for any damages or misprints (other than those of TDECo) to items not purchased through our company. By agreeing to the confirmation of purchase, you are hereby bound by this disclaimer and hold TDECo harmless for any damages to any of the products you’ve provided us to decorate.

Changes to Privacy Policy:

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make any material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.